Your team is spending hours on work AI can do today
Sisua AI delivers document processing, intelligent automation, and enterprise-grade AI – deployed on Azure AI Foundry or your own infrastructure, with full data sovereignty and a real SLA.
70%
of invoices processed
automatically at Epta
3 FTE
manual document work
eliminated at Kekäle
99.9%
uptime SLA with 24/7
incident response
Find what's relevant to your role
“Our AP team processes 28,000 invoices a year. Three people, full time. The approval queue is always three days behind. I need a business case before I can act.”
- Invoice extraction – header, line items, PO matching, GL coding, tax
- Automated approval routing based on amount, supplier, and cost centre rules
- Contract data extraction for procurement and renewal tracking
- Supplier statement reconciliation without manual data entry
- Accounting rule classification – which rule applies to which transaction
- SAP, Microsoft Dynamics, Netvisor, Procountor, Basware – connected via our RPA layer or direct API. Integration is our core skill.
Epta automates invoice processing across 12 European markets
70%
of invoices processed without human touch
3.2 FTE
manual work eliminated from AP team
“We went from a 3-day approval queue to same-day processing for the majority of our invoices. The confidence scoring meant we could trust the system without constant spot-checks.”
“We process sensitive health and employee documents manually. One missing signature caused a compliance incident. We need automation that handles special category data without leaving the EU.”
- Employee onboarding packets – contract validation, ID verification, permit checking
- Occupational health document processing with GDPR-compliant EU hosting
- Work permit and residency document handling for international hires
- Payroll document classification – the "Only Maria knows" problem, solved
- Health sector referral and care plan document extraction for public sector workflows
- Sympa, Mepco, SAP HR, Workday – and any system accessible via API or RPA. Special category data stays on EU infrastructure, always.
Silta automates occupational health document processing – GDPR-compliant, EU-hosted
100%
0
“Sensitive occupational health documents processed automatically, with special category data handling that passed our DPO review. The EU-only processing was the deciding factor.”
- Ticket classification – complaint, request, inquiry, escalation – routed automatically
- Sentiment analysis and priority scoring on incoming contacts
- SisuaGPT agent assist – draft responses, summarise history, suggest resolution
- Customer document processing – onboarding forms, KYC, application handling
- Feedback categorisation and trend detection across contact channels
- Zendesk, Salesforce Service Cloud, Microsoft Teams, Freshdesk – agents see AI suggestions inside their existing tool. No workflow change required.
AI ticket routing and sentiment analysis eliminates manual triage
38%
92%
“The triage automation removed the cognitive overhead of sorting. Agents start every ticket already knowing what type it is and what the customer’s history looks like.”
- Delivery note and CMR extraction – supplier, items, quantities, discrepancies
- Order confirmation matching against purchase orders in your ERP
- Product image classification at scale – pose, colour, category (solved for Stockmann)
- Supplier data sync – automated reconciliation against master data
- Packing list and ASN processing for inbound logistics
- Works with: SAP, Microsoft Dynamics, Netvisor, Infor, custom WMS via API. We’ve been doing RPA integrations since 2018 – this is our home ground.
Stockmann automates order confirmation processing and inventory document handling
8,400
2.5 FTE
“LLM vision classified 40,000 clothing images by pose – front, side, detail – a problem we’d tried to solve for years. Trivially solved with AI vision.”
- Competitor tracking – automated monitoring of pricing, listings, launches, and messaging
- CRM data enrichment – keep company and contact data fresh without manual effort
- Lead scoring and qualification using historical win/loss patterns
- SisuaGPT for sales – answer "what did we promise in the proposal?" from your own documents
- Market signal extraction – news, tenders, regulatory changes relevant to your pipeline
- Salesforce, HubSpot, Microsoft Dynamics CRM, Pipedrive – and any public web source via Watch Flow’s intelligent scraping layer.
Tracking competitor apartment listings automatically – prices, availability, and launch timing
Daily
12 hrs
“Watch Flow monitors competitor listings across all major portals. We see price changes within hours, not days. Our pricing team now leads rather than reacts.”
Not every problem needs the same AI
Not every problem needs the same kind of AI. Sisua’s archetype framework helps you map your use case to the right technology in days, not months.
The World Model
Could you pick someone off the street, give them brief instructions, and they could do this task reliably?
- We need to classify these documents
- Is this email a complaint, a request, or informational?
- Extract the key terms from this contract
- Summarise this ticket for the next agent
The Great Mimic
Does this decision require special knowledge? Is it repetitive? Do you have long records of past decisions?
- Our team always routes supplier X to approver Y
- Only Maria knows how to categorise these correctly
- We’ve been doing this the same way for 10 years
- We usually assign priority 2 to these tickets
The Assistant
Is this a complex task where each step is clear, but the whole thing takes too long? Does a human still need to verify the result?
- Our team pulls data from three systems before deciding
- We need someone to research, compile, then summarise
- The process is clear but nobody has time to do it
- We track competitor prices manually every week
One platform, five products
Deploy one product or the full stack. Same security model, same audit trail, same deployment options.
Capture Flow
A document extraction API built for automations and agents. Multi-engine OCR, AI extraction, and anti-hallucination verification – with a confidence score on every field. API-first: plugs into RPA, ERPs, and agents.
- Finance: Invoices, PO matching, supplier statements, contracts
- HR / Health sector: Onboarding packets, work permits, health documents
- Operations: Delivery notes, CMRs, packing lists, order confirmations
- Customer Service: KYC documents, application forms, onboarding
- Sales: Tender documents, RFPs, procurement notices
Core API – LLM routing & model infrastructure
Routes requests to OpenAI, Azure AI, or your own Ollama instance on a local GPU. One unified API, multiple model backends, full cost attribution and audit trail. Powers everything below – but you rarely need to think about it.
Key features
- Multi-engine OCR – paper, PDF, image
- Confidence score on every field
- Anti-hallucination vs. source text
- Below-threshold → human review queue
- Zero document retention after extraction
- RBAC, isolated tenant, audit trail
Decision Flow
A configurable AI decision pipeline for routing, classification, and approval decisions. Four tiers run in sequence – rules, statistical ML, LLM, and agentic – with human review as the final safety net. Returns a structured decision / confidence / action for every case.
- Tier 1 – Rules: Deterministic logic, always runs first. Fast, predictable, auditable.
- Tier 2 – Statistical: ML model trained on your historical decisions. Pluggable engine.
- Tier 3 – LLM: Frontier AI for edge cases that rules and ML can’t resolve.
- Tier 4 – Agentic: Multi-step reasoning for complex or ambiguous cases.
- Human review: Only genuinely uncertain decisions reach a person.
Core API – LLM routing & model infrastructure
Routes requests to OpenAI, Azure AI, or your own Ollama instance on a local GPU. One unified API, multiple model backends, full cost attribution and audit trail. Powers everything below – but you rarely need to think about it.
Key features
- JSON-in / JSON-out API – simple integration
- Configurable confidence thresholds per tier
- Pluggable ML engine (swap per customer)
- Review Queue UI for human decisions
- Rules Manager – no-code rule editing
- Backtest Dashboard – validate changes safely
- Full decision audit trail
Sisua GPT
A secure RAG chat assistant for your organisation. Answers from your documents, not the internet. Works as an internal knowledge tool, agent assist, or customer-facing chatbot – with workspace isolation between departments.
- Customer Service: Agent assist, ticket drafting, knowledge retrieval
- Sales: Proposal Q&A, competitive positioning, deal history
- HR: Policy Q&A, benefits self-service, onboarding guide
- Finance: Spend policy, approval limits, audit evidence retrieval
Core API – LLM routing & model infrastructure
Routes requests to OpenAI, Azure AI, or your own Ollama instance on a local GPU. One unified API, multiple model backends, full cost attribution and audit trail. Powers everything below – but you rarely need to think about it.
Key features
- RAG – answers from your documents only
- Workspace isolation per department
- Source citations on every answer
- SSO via Azure Entra / AD
- Local LLM option for sovereign data
- MCP – connects to Copilot and Claude
Knowledge Flow
An operational master data layer that aggregates your systems – ClickUp, Zendesk, GitHub, ERP – into a single queryable source of truth. Accessible by humans via dashboards and by AI agents via MCP.
- Project pipeline and resource visibility for leadership
- Utilisation and time tracking from actual operational data
- MCP server – AI agents query your data directly
- Metabase dashboards on dbt-transformed Supabase data
Core API – LLM routing & model infrastructure
Routes requests to OpenAI, Azure AI, or your own Ollama instance on a local GPU. One unified API, multiple model backends, full cost attribution and audit trail. Powers everything below – but you rarely need to think about it.
Architecture
- Supabase (managed Postgres) data layer
- dbt bronze / silver / gold transformations
- n8n / Stacksync integration connectors
- MCP server for AI agent access
- On-premise variant available
Work Flow
A browser automation agent that learns from observed human operations. Work Flow records what your team does, builds reusable playbooks, and executes them – with a human-in-the-loop pause whenever confidence drops below threshold.
- Retail: Fetch product data, images, and pricing from supplier portals automatically
- Operations: Form filling, data entry, and system updates across legacy apps with no API
- ERP/WMS: Automate UI operations in systems that don’t expose integration points
- Sales & Marketing: Competitor monitoring, price tracking, and market intelligence gathering
Core API – LLM routing & model infrastructure
Routes requests to OpenAI, Azure AI, or your own Ollama instance on a local GPU. One unified API, multiple model backends, full cost attribution and audit trail. Powers everything below – but you rarely need to think about it.
How it works
- Records from observation – no developer needed
- Self-hosted Playwright with Chrome DevTools Protocol
- Human-in-the-loop pause/resume via WebSocket
- Playbook library – patterns reused across runs
- NBA suggestions – next best action prompts
- Works on any web UI – no API required
What our customers actually achieved
Security & compliance
Built for industries where sending data to a public AI vendor is not an option
01
On-premise or EU-only
GDPR and EU AI Act ready. Your data stays in your perimeter or a Sisua-hosted EU datazone. No US data routing, ever.
02
Zero document retention
Original documents deleted immediately after extraction. Only structured output is kept. Nothing accumulates in a third-party system.
03
Database-per-tenant
Physically separate database for every customer environment. No shared schemas, no cross-tenant data risk.
04
Encryption everywhere
TLS 1.2+ in transit, AES-256 at rest. Secrets isolated to your environment.
05
Anti-hallucination per field
AI outputs verified against source text. Every extracted field confidence-scored. Below 80% → human review queue automatically.
06
RBAC + SSO + audit trail
Role-based access, single sign-on via AD or Entra ID, full queryable audit log on every decision and action.
Works with the systems you already use
Certified connectors, not bespoke scripts.
SAP, Microsoft Dynamics 365, Netvisor, Procountor, Basware, Nomentia
Sympa, Mepco, Workday, SAP HR, Microsoft HR
Zendesk, Salesforce Service Cloud, Microsoft Team, Freshdesk
Sharepoint, OneDrive, NFS / SFTP, Exchange / Outlook, Google Drive
UiPath, Power Automate, n8n, Azure AI Foundry, Ollama / VLLM
A real SLA – not a marketing claim
Contractually committed uptime, named incident tiers, and support across three time zones.
99.9%
Uptime SLA
Contractually committed. Measured monthly. Planned maintenance notified 5 business days in advance.
3
Time zones covered
Finland (EET), Santiago de Chile (CLT), Hanoi (ICT). 24/7 coverage with service centre handoffs.
EU
Data residency
All data processed and stored within EU boundaries by default. On-premise available for regulated sectors.
Full
Exception handling
All automation failures trigger an alert via OpenTelemetry. Failed documents queue for human review – nothing is silently dropped.
P1
P2
P3
All automations monitored via OpenTelemetry. Every exception is visible before it becomes a problem. Dashboards available to your team in real time.
Book a workshop with us
Tell us if you have potential use cases in mind, or whether you’re interested in AI-powered automation or building agents, and we’ll get back to you soon.
What you will gain from this AI workshop:
- Understanding data: what problem is being solved, technology selection, and data sources and types
- AI capabilities and limitations
- Automation of tasks and processes using AI
- Identification of concrete use cases
- Collaborative classification of best use cases
“The AI workshop facilitated by Sisua’s experts helped us quickly surface new and previously considered ideas for leveraging AI, and prioritize them for further development.”
– Juhana Toivonen, Administrative manager, Maatalousyrittäjien eläkelaitos Mela
