AI and RPA in Manufacturing
Automating processes in manufacturing boosts efficiency and increases accuracy and timeliness
Manufacturing
Although often overlooked, back office and operational processes in manufacturing have very high automation potential. AI and RPA significantly increase efficiency, enhance accuracy, improve customer experience and create cost-savings in those processes.
Our customers in manufacturing have been able to shorten the goods-in-transit time and provide updated stock availability in their logistics and supply chain management. Another automation improved inventory management by enhancing order fulfilment and sourcing efficiency.
Benefits of AI-driven automation in Manufacturing
Improved data quality
Quality and accuracy are improved when data is updated faster and error-free.
Increased speed and productivity
Automation speeds up processes and increases efficiency by removing manual work.
Enhanced customer experience
Automation permits quicker response to customer requests and better management of customer data.
Higher cost savings
AI and RPA produce immediate direct cost savings and the investment's payback time is usually a few months.
Some of our customers from Manufacturing industry
AI-driven automation use case examples
From rule-based task automation to autonomous AI agents – understand the key differences and find the right fit for your processes.
Sourcing & procurement
- Operational purchasing
- Sourcing support
- Procurement admin
- Demand planning
- Account payables & others
Logistics & supply chain management
- Supplier management
- Delivery management & tracking (e.g. updating arrival dates in SAP)
- Contract management
- Supplier details collection from supplier databases
- Offer screening
Production planning
- Material availability check
- Daily fill rate reports
- Printing BOMs
- Closing orders
Customer service
- Processing returns and handling orders
- Updating order status
- Processing customer feedback
- Handling customer requests
Case stories in manufacturing
Case: Automation in a multinational manufacturing company
Organization
A multinational manufacturing company with a strong focus in Continental Europe.
Background and motivation
Automation was seen as the right tool for driving efficiency, quality and execution speed in the company’s core business and support functions. The company chose Sisua to help understand automation potential in its functions, build an operating model and provide process automation as a service to scale RPA across the company.
Automated process
A stock shortage check automation is running in production within the sourcing function, with expansion planned into production planning and F&A. Going forward, the company wants to empower its own employees to develop personal task automations independently.
Automation benefit
Automation of stock shortage items check decreases the number of items that are in danger of shortage and ensures better component availability, which reduces bottlenecks in production. 0,8 FTE will be released to more valuable tasks due to automation.
“New model is vastly superior and nobody wants to go back to the old ways of working”
Case: Automation in supply chain & logistics in a multinational manufacturing company
Organization
A multinational manufacturing company with a global supply chain.
Background and motivation
The company’s global supply chain has multiple containers arriving daily by ship to their finnish hub. Arrival times of these containers are tracked in SAP, but delays or changes to the exact dates occur regularly. Keeping track of these changes is time consuming.
Automated process
Robot was implemented by Sisua to daily update changing arrival dates to SAP. Process was straightforward to automate with modularity to expand automation scope into similar tasks in SCM. Regular and automated information improved the data quality in SAP as the supply planners could trust the accuracy of the arrival dates.
Automation benefit
Shortening the goods-in-transit time and providing up-to-date stock availability for delivery centers and onward to retail / shops was an important outcome of the automation.
Automating the process also created FTE savings, but achieving qualitative improvements was more significant in this case.
Discover how automation drives real business results
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