AI and RPA in Real Estate & Property Management
Process automation boosts productivity in processes within property management, housing services and finance department
Real estate
By implementing automation, our client in real estate was able to cut down their application process times by half, when making robots pre-handle applications during peak season. The automation significantly sped up the application process, but they also freed up employees time for more valuable work.
When another client used automation to improve and streamline customer communication, they were able to enhance customer experience and decrease the amount of open receivables, creating benefits in the company’s Finance Department as well.
Benefits of AI-driven automation in Real Estate and Housing Services
Enhanced customer experience
Automation permits quicker response to customer requests and better management of customer feedback and satisfaction data.
Increased speed and productivity
Automation boosts processes and increases efficiency by processing data quickly or transforming data between systems.
Employees can focus on more valuable tasks
Removing monotonous routine work from employees frees up time for more creative and valuable work.
Higher cost savings
AI and RPA produce immediate direct cost savings and the investment's payback time is usually a few months.
How AI-driven automation improves critical processes in real estate and housing services
AI-driven automation reduces costs, speeds up operations, and improves performance in real estate and housing services.
Real estate corporations
- Service request processing
- Information transfer between different shareholders’ systems
- Checking maintenance invoices
- Transferring maintenance requests to maintenance company
Real estate costs & management
- Electricity, water and heating reporting
- Automatic invoice approval
- Reporting of empty housing
- Automation of consumption-based invoicing
Other routines
- Routines related to managing keys
- Maintenance resource calendar updates
- Database conversions when doing a system change
- Provisioning, monitoring and deactivating user names
Apartment applications
- Customer information checks & updates (credit, background etc.)
- Processing applications
- Contract status management
Resident communications
- Sending letters (resigning, rent raises, continuation of contracts etc)
- Informing about apartments’ availability and application
- Reminder messages (validity of applications, returning keys etc)
Resigning & changing apartments
- Resigning temporary contracts
- Deleting information from distinct registers when a contract ends
- Managing routines related to changing contracts
- Contract resigning process (saldos, check-ups, keys etc)
- Cross-checking information on different systems (contracts, residents, etc)
- Returning rent guarantees
Case stories in Real estate and Housing Services
Customers we have served in Real estate and Housing services
Insights
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