CUSTOMER CASE | LOGISTICS SECTOR
Encore Environmental Services streamlines data transmission with intelligent automation
Encore Environmental Services has an extensive network of partners and the company produces services that generate a lot of transactions. In order to increase the efficiency of data transmission within the partner network, Encore chose an intelligent automation solution built by Sisua Digital. The automation solution enables faster data processing and reduces the manual workload regarding the business process.
The robot that Sisua Digital built acts as an integration robot between Encore’s partners’ reports and the company’s own system. There is also advanced logic involved in the robot’s operations; the robot can interpret and filter the reports it processes according to the dictionary made for it.
The robot reduces the manual workload, speeds up the process and collects more accurate data
Encore’s more familiarly named Lissu robot checks daily if there are new items to be processed. The robot processes the partners’ transaction reports and transfers the data to the company’s system. In practice there are three different automations working behind the robot that run seamlessly one after the other.
When necessary, Lissu robot also works around the clock and and helps alleviate workload that is peak natured when reports arrive in large quantities and need to be processed quickly.
In addition to processing the transaction reports, the robot writes down the actions it has taken. This robot’s own reporting clarifies the reporting to Encore employees; the robot’s summary shows, for example, how individual transactions have been targeted in the system. This enriches the available data.
Encore perceives robotics as an interesting solution in the future as well
Encore has been pleased with the automation solution and the use of software robotics could potentially be expanded in the future.
The robotics project that started about a year ago has progressed smoothly according to Lundin.
What was achieved
About the company
Encore Environmental Services
Encore Environmental Services offers a diverse range of corporate environmental services from rental pallets to recycling various materials and energy solutions. Through Encore’s services, their customers gain access to the circular economy. The company’s production network covers the whole of Finland. Encore Environmental Services has more than 200 employees.
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