Management advisory services
We help discovering automation potential and its strategic and operational value to your business
Discover the value of automation
We offer advisory services for different automation maturity stages for organizations that are just starting their automation journey, to organizations that have already developed their automation competence for longer.
For organizations that are starting their automation journey, we provide process mining for automation potential discovery and Proof-of-Concept. For organizations with more established automation operations or a growing process automation volume, we offer advise on what kind of operation and governance models is most suitable for the organization.
We help building automation competence that delivers long-term business value
Our aim is to move you beyond one-off automation projects. By building the right competence, governance, and operating model in-house, your organization can scale automation sustainably and keep delivering value long after the first deployment.
Automation potential discovery
- Process mining for automation potential discovery
- Use Case Analysis
- Workshops for AI, Low-code, Agentic automation, AI-driven automation or RPA
Automation operational model & CoE
- Centralized, Hybrid or Federated Operation model
- Organization model suitability with operation model
Training & citizen development
- We provide training to improve internal automation capabilities and Citizen Development Programs that enable hyperautomation
- Read our customer Elenia‘s story where we gave Citizen Developer training
Responsibilities of Center of Excellence
A Center of Excellence provides the governance framework that turns isolated automation wins into enterprise-wide impact. It defines how automation or AI is owned, scaled, and continuously improved across the organization.
1. Strategy
How does automation or AI support overall strategy?
How do we want to proceed?
What benefits are we seeking? With what priorities?
2. Automation operating model
End-to-end process automation procedures and policies
Front & back office
automation processes (input, output)
Connections to other functions
3. Automation organization
Center of Excellence operations
Automation or AI roles and responsibilities
Partners
4. Automation governance model
Quality Assurance
IT governance
Follow-up
Reporting
Customer video
How to scale automation with Citizen Development training programmes
Watch the video to see how our customer Elenia is using Citizen Development to scale automation. We have already delivered two training programmes for Elenia since 2020.
Insights
Book a free consultation with us
Want to know how AI-driven automation could benefit your company? Tell us about your automation needs and let’s find the right solution for your company together.