Automation was a tool to improve efficiency at Hoas

Hoas implemented automation across key processes, significantly improving efficiency, halving application processing times, enhancing customer service, and achieving rapid results through a strong and effective collaboration.

Robots have halved the housing applications times at Hoas

Hoas halved application processing times during peak season, freed up hundreds of staff hours, and got students faster housing decisions, later expanding the automation to financial management and resident communications.

Robotization enabled a new service model for Y-Foundation’s customers

Automating their SMS payment reminder process, Y-Foundation reduced open receivables by 10–20% / month, cut processing time from several hours to under 30 min, and recovered their investment within the first year.