RPA in Real Estate & Property Management

RPA (Robotic Process Automation) boosts productivity in processes within property management, housing services and finance department

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Our clients in real estate observe improved customer experience, enhanced operative efficiency and decrease in accounts receivables

By implementing RPA, our client in real estate was able to cut down their application process times by half, when making software robots pre-handle applications during peak season. The software robots significantly sped up the application process, but they also freed up employees time for more valuable work.

 

When another client used RPA to improve and streamline customer communication, they were able to enhance customer experience and decrease the amount of open receivables, creating benefits in the company’s Finance Department as well.

Benefits of RPA in Real Estate and Housing Services

Enhanced customer experience​

Robots permit quicker response to customer requests and better management of customer feedback and satisfaction data.

Increased speed and productivity​

RPA boosts processes and increases efficiency by processing data quickly or transforming data between systems.

Employees can focus on more valuable tasks

Removing monotonous routine work from employees frees up time for more creative and valuable work.

Higher cost savings​

RPA creates immediate cost savings and RPA investment's payback time is usually a few months.

RPA use case examples in Real Estate Services and Property Management

REAL ESTATE CORPORATIONS

REAL ESTATE COSTS AND MANAGEMENT

OTHER ROUTINES

RPA use case examples in Customer Service and Housing services

APARTMENT APPLICATIONS

RESIDENT COMMUNICATION

RESIGNING OR CHANGING APARTMENTS

OTHER ROUTINES

Our customers' success stories from Real Estate and Housing Services

Robotization enabled a new service model for Y-Foundation’s customers

Y-Foundation wanted to introduce a new SMS reminder service to enhance customer experience and operative efficiency.

A software robot helps pre-processing the housing applications at Hoas. The robot has freed up working hours from customer service team and significantly speeded up the processing of applications.

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