Sisua Digital for Investors

The idea of Sisua Digital emerged as our founders working in advisory and consulting were often approached by customers in Finland with the need to improve business productivity and process quality. The team studied technological solutions and came across with robotic process automation (RPA) in 2014. Shortly thereafter the first customer automations were implemented with our support. Sisua’s methodology developed through successful projects with highly demanding large Finnish customers.  

The founders realised that the approach to combine technology with business process understanding to achieve business goals would be a game changer in business process automation and digital transformation. As our ambition level was higher than what Finland could offer, we went to overseas markets in Chile and Vietnam where low productivity was a real issue and where the growth was yet to come.  

Sisua Digital Group was incorporated in 2019 as a result of a Management Buy-Out (MBO). This dream came real as the founders raised 2,0M€ in equity in Finland and Chile and consolidated the existing businesses and assets in Finland, Chile and Vietnam. In parallel the business model was transformed from advisory to a scalable model of managed services. The objective was set to focus on growth and recurring revenue (ARR, as-a-Service) in growth markets based on innovations made in Finland.  

Over the years Sisua has helped dozens of companies in banking, insurance, retail, manufacturing, energy, and services, including the public sector to achieve valuable results in their automation journey and in digital transformation. In addition to valuable growth in customer base in Finland, Chile and Vietnam, Sisua has made significant wins with Latin American, North American and Japanese large enterprises. Importantly, the retention has proven to be strong while recurring revenue (ARR) has been growing steadily without substantial increase of headcount.  

Today Sisua Digital is a global company with presence in three continents providing intelligent automation as-a-Service to enterprise customers. Sisua’s strategy is to apply geo-arbitrage between these three service centers to have access to low-cost labour, closeness to customers in growth markets, nearshoring to wealthiest markets and capability to provide 24/7 follow-the-sun maintenance.